Stand-up comedian Kunal Kamra has once again taken a jab at Ola and its founder, Bhavish Aggarwal, this time highlighting an unusual scene at Ola service centres. His remarks came after a post by X user RJ Kashyap, who claimed to have witnessed several bouncers at his local Ola service centre. The post stated, “@kunalkamra88 Ola has now recruited about 5-6 bouncers at every service centre… I have just visited my nearby Ola service centre and watched all the bouncers arguing with customers, even female customers. So this is the kind of service we are going to have.”
Kamra quoted the X user’s post, adding, “Please can a journalist fact-check this? If true, this is truly unique – sales team for sales and bouncers for after-sales.”
Please can a journalist fact check this.
If true this is truly unique –
Sales team for sales & Bouncers for after sales 😂😂😂 https://t.co/AGz6oKiKxP— Kunal Kamra (@kunalkamra88) October 20, 2024
Another user, Amol Choudhary, added to the controversy by sharing his own troubling experience at the Ola Experience Centre in Virar, Mumbai.
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He stated, “See @kunalkamra88 Ola service appointment ticket 05735050 is scheduled for 2024-10-20 at OLA Experience Centre, Virar-Mumbai and no one is taking a scooter for repair, no job sheet being given. Bouncers are at the centre to reply to the customer with weapons.”
He also shared three images and a video from the centre along with his post.
Kamra reacted to this post by tagging Aggarwal, sarcastically writing, “Hey @bhash, you’ve sold such an innovative Indian product that you’ve had to hire bouncers to protect the staff…”
Hey @bhash You’ve sold such an innovative indian product you’ve had to hire bouncers to protect the staff…
😂😂😂 https://t.co/EewAzsX73h— Kunal Kamra (@kunalkamra88) October 20, 2024
This isn’t Kamra’s first time publicly criticizing Ola. Just last week, he took a jab at the company’s lack of transparency in handling customer complaints. He posted on X (formerly Twitter), “Ola Electric hasn’t disclosed any plan to issue refunds or put an end date to current customer complaints. We don’t even know if there is a plan… All I can do is let @bhash know that he has to put out a public plan which doesn’t include employing me.”
The ongoing feud between Kamra and Aggarwal started when Kamra reacted to a post highlighting Ola’s gigafactory by sharing a picture of numerous unserviced Ola Electric scooters. Aggarwal hit back, calling Kamra a “failed stand-up comic” and implying that his post was “paid,” while maintaining that Ola Electric is expanding its service network to resolve backlogs.
The heated exchange has caught the attention of others, including a playful remark from Harsh Goenka. He shared, “If I have to travel short distances, say from one ‘kamra’ to another, I use my Ola,” along with a picture of him riding an Ola e-scooter.
If I have to travel close distances, I mean from one ‘kamra’ to another, I use my Ola @bhash pic.twitter.com/wujahVCzR1
— Harsh Goenka (@hvgoenka) October 8, 2024
Goenka’s post offered a humorous contrast to the ongoing dispute, highlighting how social media can inject some levity into heated exchanges.
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