An Ola Electric customer recently took his frustration with the company’s after-sales service to the next level by staging a mock funeral for his scooter outside an Ola Electric showroom. The customer, identified as Sagar Singh, expressed his dissatisfaction by placing his faulty scooter on a rickshaw and performing a parody of the Bollywood song “Tadap Tadap,” altering the lyrics to “Lut Gaye Hum Ola Le Kar Ke” (“We’ve been cheated by Ola”).
Sagar Singh bought an
OLA Electric Scooter.
The scooter had some issue or the other every day, and OLA didn’t provide any after-sales service.So, Sagar loaded the scooter onto a trolley and protested by singing in front of the scooter showroom. 😝 pic.twitter.com/NzshT8Kdmc
— Pankaj Parekh (@DhanValue) August 19, 2024
This unconventional protest drew a significant crowd, with onlookers gathering outside the showroom, intrigued and amused by Singh’s creative approach. Although the location of this protest remains unclear, the video quickly gained traction online after being posted on Monday, August 19.
The incident was shared by X user Pankaj Parekh, who wrote, “Sagar Singh bought an Ola Electric Scooter. The scooter had some issue or the other every day, and Ola didn’t provide any after-sales service. So, Sagar loaded the scooter onto a trolley and protested by singing in front of the scooter showroom.” The video has since gone viral, sparking a broader discussion on the need for improved customer service in the electric vehicle sector.
Social media users responded with a mix of amusement and support for Singh’s protest. One user remarked, “Perfect… that is required for Ola… my Ola 2W is dead for more than 2 months because of service center issues.” Another questioned whether Ola Electric had addressed Singh’s concerns, saying, “Did @OlaElectric provide proper service to the customer or not, even after this song?”
The protest comes at a time when safety concerns surrounding electric scooters in India are growing. Recently, there have been multiple reports of electric scooters catching fire spontaneously or being deliberately set ablaze by frustrated owners, leading to injuries and fatalities. Additionally, incidents of battery explosions have further fueled concerns about the safety and reliability of electric scooters in the country.
This unique protest has not only highlighted individual grievances but also sparked a wider conversation about the importance of robust customer service and the safety standards of electric vehicles in India.
