Actress Shamita Shetty recently shared a frustrating experience on X (formerly Twitter) after her luggage was offloaded without notice during her IndiGo flight from Jaipur to Chandigarh. The actress explained in a video how her bags, along with her hairdresser’s, were removed from the flight due to weight constraints, but she was not informed.
Shamita Shetty recently recounted a troubling experience on her IndiGo flight from Jaipur to Chandigarh, revealing that her luggage was offloaded due to weight restrictions without her consent. Taking to X (formerly Twitter), the actress voiced her frustration, explaining in a video, “So I am stuck at the Chandigarh airport. I travelled from Jaipur to Chandigarh on an IndiGo airline and my bags were offloaded without informing me. I have come here for an event. My hairdresser’s bag and my bag were just offloaded because of some weight issues. Am I not supposed to be informed before something like this is done?”
Shetty further expressed her dissatisfaction with IndiGo’s handling of the situation, stating, “So IndiGo can just take the carte blanche of doing something like this without informing me and expect me to wait for their next flight to land in Chandigarh which is about 10.30 pm after my event is over. I have come here for an event like I said. And the ground staff does not know what to do or how to help us.”
Pardon my French but Indigo airline ur a pretty Shit airline to fly on! N the ground staff is totally useless! Think twice before flying on this airline ! @IndiGo6E #indigo a total no no! pic.twitter.com/UXMo9Oceys
— Shamita Shetty 🦋 (@ShamitaShetty) October 28, 2024
IndiGo responded to Shamita Shetty’s video in the comments, offering their apologies for the inconvenience she faced. They stated, “Ms Shetty, we apologise for the inconvenience caused and would like to address the matter. We tried to contact you on the registered number, but the calls went unanswered. Could you please DM us an alternate contact number and a convenient time for us to reach out?”
Ms Shetty, we apologize for the inconvenience caused and would like to address the matter. We tried to contact you on the registered number, but the calls went unanswered. Could you please DM us an alternate contact number and a convenient time for us to reach out. ~Team IndiGo
— IndiGo (@IndiGo6E) October 28, 2024
In response to their apology, Shamita Shetty emphasized that offloading luggage without notifying the passenger was “just plain wrong.” She expressed her frustration, stating, “YOU CANNOT OFFLOAD A BAG WITHOUT SPEAKING WITH THE PASSENGER! It is just plain wrong! We pay for our tickets; you are not flying us for free. It is wrong what you did not just to me but 8 other people! Clearly, you do not feel you are answerable for your actions… to anyone.”
U CANNOT OFFLOAD A BAG WITHOUT SPEAKING WITH THE PASSENGER!It’s just plain wrong! We pay for our tickets ul r not flying us for free its wrong what you did not just to me but 8 other ppl! Clearly ul don’t feel ul are answerable for your actions ..to anyone !! #indigousuck!
— Shamita Shetty 🦋 (@ShamitaShetty) October 28, 2024
Regarding Shamita Shetty, the actress made her entry into Bollywood with the 2000 film Mohabbatein. She has also appeared in movies such as Fareb, Cash, Wajahh: A Reason to Kill, Agnipankh, and Bewafaa. Her most recent on-screen role was in The Tenant.
