An Air Canada flight from Casablanca to Montreal was canceled after a flight attendant had a meltdown when a passenger asked for a blanket. The incident, recorded on video, shows the flight attendant shouting in both English and French, threatening passengers with removal from the aircraft. The video quickly went viral on social media, showcasing the stewardess’s angry response and demands for quiet.
Airline Response and Passenger Compensation:
Stress levels are quite high in the sky these days : An Air Canada flight from Casablanca (CMN) to Montreal (YUL) was canceled due to the inappropriate behavior of a flight attendant on July 26, 2024.
The Airbus A330-343 aircraft (C-GHLM) did the taxi aiming a departure while… pic.twitter.com/h3s4fbGF5A
— FL360aero (@fl360aero) July 27, 2024
Air Canada confirmed the flight cancellation and apologized for the incident. A new crew was assigned to transport the passengers to their destination, and the airline assured compensation for both the delay and the incident. A spokesperson for the airline stated that the matter is under review and emphasized that the airline deeply regrets the passengers’ experience.
Review and Apology:
Christophe Hennebell, an Air Canada spokesperson, described the incident as being taken very seriously. The airline is reviewing the situation to determine appropriate actions and offered an apology to the affected customers, acknowledging that the experience did not meet their usual standards.