An technical problem affected traders on Zerodha, India’s second-largest broking platform, early on Monday. Users encountered difficulties accessing Kite Web, and the platform’s website was offline. “This seems like an ISP-related issue.
Please try using an alternate internet connection and check. We’ve also provided an alternate solution here: https://support.zerodha.com/category/trading-and-markets/kite-web-and-mobile/others/articles/isp-kite-access,” Zerodha stated on X.
The technical issue arose on a day when the domestic stock markets saw unprecedented gains following the Bharatiya Janata Party’s (BJP) success, causing frustration among certain users.
Users voiced their frustration over the technical problem occurring on such a significant day. One user remarked, “Down again on an important day.” Several others took to Twitter to express their dissatisfaction.
This occurrence follows previous technical difficulties encountered by Zerodha in November, where some users were unable to view executed orders in the order book. The issue was swiftly resolved on the same day. Similarly, a comparable glitch occurred in October on the Kite platform, which was promptly addressed and resolved by the brokerage firm.