A software engineer at Google shared her harrowing experience of using the Rapido bike ride, which sparked shock and concern among users on Monday.
Taking to X, Amisha Aggarwal, shared bruises of her legs from the fall, with an angry statement “Never taking a Rapido bike again :).
Never taking a Rapido bike again 🙂 pic.twitter.com/EAwkyCjfb1
— Amisha Aggarwal 📌 (@awwmishaaa) June 30, 2024
Then she painfully recounted her experience with the company.
Recounting the incident in X, she said, that on Friday night, she booked Rapido bike, and while driving, the bike rider was speeding and flouting traffic rules.
Furthermore, he suddenly turned into service lane at Outer Ring Road, Kadubeesanahalli without using indicator continued Aggarwal. At that time, there was a car behind them, as a result, it couldn’t react on time, thus resulting in collision.
Later, the bike lost its balance, and as a result, both rider and customer fell on the road.
Making matter worse, the driver didn’t even help Aggarwal and ran away without taking her to clinic and hospital.
Eventually, the car driver came to the rescue, gave her first aid and stayed with her till her friends arrived. In the aftermath of the incident, the company responded to woman’s complaint and asked the woman to file insurance claim.
Reacting to this solution she said, ‘I don’t have anything against Rapido, but the bike riders usually drive very recklessly, and I’d advise everyone to avoid booking two-wheelers if they love their life.’
In addition, she also revealed, that she was saved from major injury due to her good quality helmet.
I have talked to Rapido customer care and they have asked me to file an insurance claim, which I will. I don’t have anything against Rapido, but the bike riders usually drive very recklessly, and I’d advise everyone to avoid booking two wheelers if they love their life.
— Amisha Aggarwal 📌 (@awwmishaaa) July 1, 2024
The woman’s ordeal sparked a lot of reactions from netizens, one netizen commented, ‘Considering the driving skills of majority people in India bike aggregators will fall in the worst category with risk percentage ‘Living on the edge.’
Another user also shared its experience saying, ‘I also had some bad experience and I think no one should book a bike.’
Later, one user expressed sympathy and said, ‘That looks pretty bad, hope you recover soon.’