On the directions of Uttar Pradesh Chief Minister Yogi Adityanath, the 112 emergency helpline number that is manned by Uttar Pradesh police staff, will now have personnel who will be conversing with the assistance seekers in local dialects like Bhojpuri, Bundelkhandi, Awadhi and Bundeli. According to police officials, the CM directed the use of local dialects as many of the assistance seekers who call 112 are from the rural area and they do not feel comfortable while speaking in Hindi.
“On the directions of the CM, we are now deploying people who will be speaking in local dialects so that the assistance seeker can share his or her grievance without any hindrance and getting intimated”, IPS officer Asim Arun, ADG, 112 said. 112 helpline number, on average, gets close to 15000 calls every day.
“Woman complainants, especially from the rural area, feel more comfortable if the person is speaking in their native dialect. We have been executing several pro-people programs, this is one of them,” Arun stated.
CM Adityanath, who recently started ‘Mission Shakti’, a six-month drive to focus on women and children in the state, recently interacted with women village pradhans, block members and women teachers. During this exercise, a village head from Ballia district had requested the CM that women would feel more comfortable talking in their local dialect.