A recent survey conducted by Pricelisto, a price-monitoring platform, has placed KFC and McDonald’s at the top of the list of worst fast food chains in the United States. The rankings, based on TripAdvisor statistics, reflect customer dissatisfaction over factors like greasy and poorly prepared food, slow service, unclean spaces, and lack of menu variety.
The Worst Ranked Chains
1. KFC
- Average Score: 2.89/5
- Lowest Ratings: Arkansas (2.57/5), Idaho (2.57/5)
KFC was labeled the “worst of the worst,” with customers criticizing greasy and poorly cooked food alongside unclean restaurant conditions.
2. McDonald’s
- Average Score: 2.99/5
- Lowest Ratings: Alabama (2.68/5), Iowa (2.9/5)
McDonald’s, known for its international presence, was critiqued for slow service and a lack of variety in its offerings.
3. Burger King
- Average Score: 3/5
- Lowest Ratings: Alaska (2.67/5), North Carolina (2.81/5)
Customers expressed dissatisfaction with food quality and service speed.
Other Chains in the Bottom Rankings
4. Church’s Texas Chicken
- Average Score: 3.08/5
- Lowest Ratings: Missouri (2.59/5), Nevada (3/5)
Though not as widespread, this chain faced complaints about food inconsistency.
5. Long John Silver’s
- Average Score: 3.16/5
- Lowest Ratings: Maryland (2.28/5), Delaware (2.53/5)
The seafood chain’s food quality was labeled “horrible” by dissatisfied customers.
Customer Feedback Highlights
A spokesperson for Pricelisto noted that the negative reviews serve as an opportunity for these brands to enhance customer satisfaction. Common complaints included:
- Greasy and poorly cooked food
- Unclean and unhygienic restaurant environments
- Rude or unhelpful staff
- Lack of menu variety
How the Rankings Were Calculated
The rankings were based on customer reviews aggregated from TripAdvisor and analyzed across states to calculate national averages.
