Customer Service

Customer Service or ‘Customer Harassment?’: Journalist Neelesh Misra Blasts Airtel for Harassing Elderly Father

Journalist and writer Neelesh Misra took to X (formerly Twitter) on Friday to criticize Airtel for persistently harassing his 86-year-old father over a phone bill for his late mother. Misra, based in Lucknow, revealed that despite his mother’s phone service being suspended immediately after her death last September, Airtel continues...