Sanjay Pai has been appointed as the Chief Executive Officer, which includes expanding and leading business development initiatives as well as promoting and bolstering Gnani.ai’s strategic expansion across global markets.
Sanjay has the necessary technical expertise, as well as more than twenty years of experience in sales and business development in the enterprise communications sector. He has served in executive capacities at companies like Avaya, Genesys, and Alcatel Lucent Enterprise.
Ganesh Gopalan, Co-founder, Gnani.ai mentioned, “Our unified conversational AI CX platform has seen great adoption among customers, and Sanjay’s presence will help spur Gnani.ai’s focus on growth and adding value to customers across the globe.”
Detailing his appointment, Sanjay Pai, Chief Revenue Officer at Gnani.ai, said, “I am extremely happy to take on this role with Gnani.ai as its Unified Conversational AI CX platform with proprietary speech engines and NLP technologies has the potential to disrupt the contact centre software market. The era of automation-led new age CX is here to stay, and I look forward to furthering the reach and development of the organisation and people as the company continues its journey to becoming the leading conversational player globally.”
Gnani.ai, a deep-tech firm sponsored by Samsung Ventures, is a pioneer in the field of voice-led conversational AI automation. The unified CX conversational AI platform from Gnani.ai offers a comprehensive automation and analytics experience, including voice authentication, omnichannel conversational AI automation, agent assistance, and omnichannel analytics.