A heated altercation at a Kerala KFC outlet between a customer and staff has captured widespread attention, dividing opinions online. The incident reportedly began over a dispute regarding a food order and quickly escalated into a full-blown brawl.
The viral video opens with chaos inside the fast-food restaurant, where a man is seen angrily confronting KFC employees. In a heated exchange, the customer pushes workers behind the counter, triggering the clash. As the situation intensifies, several workers, identifiable by their KFC-branded t-shirts bearing the slogan “It’s Finger Lickin’ Good,” jump into the fray.
Kalesh b/w KFC Staff and customer over Some order Related issues, Somewhere in Kerala
pic.twitter.com/QueB0w3AQ9— Ghar Ke Kalesh (@gharkekalesh) October 2, 2024
The man, after initially being pushed back, charges at the workers once more, leading to a physical altercation. One of the employees is seen repeatedly slapping the customer, pushing him onto the food counter as onlookers, including customers and delivery personnel, record the scene on their phones.
In a particularly dramatic moment, a few KFC employees grab the customer by the neck and place him in a chokehold, while others continue to land blows. A man in a blue shirt attempts to intervene and separate the two sides but struggles to calm the situation. Eventually, the workers release the man, but tensions remain high, with both sides continuing to argue.
The video, which has amassed over 2 lakh views on X (formerly Twitter), has sparked varied reactions. Some users expressed dismay over the aggressive behavior, while others found dark humor in the incident. One comment humorously dubbed the scene “Kerala Fight Club (KFC),” while another labeled it “full on kalesh,” referring to a chaotic fight.
Several comments also pointed out the irony of the situation, with one user noting, “Customer is getting smacked, and the staff is wearing T-shirts that say ‘Finger Lickin’ Good.’”
Opinions on the incident were divided. Some condemned the actions of both the customer and the staff, while others sympathized with the employees. One user shared a piece of advice, writing, “Never argue with people at their workplace, especially when they work in a group. I’ve had issues with @KFC_India, but they compensated properly. Patience is key.”
Another comment critiqued the broader issue in the hospitality industry, saying, “Nowadays the phrase ‘Customer is a guest’ has become ‘Customer is a clown.’”
As the video continues to gain traction online, it serves as a reminder of the importance of patience and calm in resolving disputes—especially in public settings.
