Air India announced on Thursday that it will issue a full refund to all passengers affected by the flight diversion from Delhi to San Francisco.
According to media reports, a mid-air glitch forced the flight from New Delhi to San Francisco to be diverted on 6 June.
According to media reports, the airline told the passengers who arrived at their destination nearly 56 hours after leaving Delhi, “We will fully refund the fare for your journey and, in addition, provide you with a voucher for future travel on Air India.”
Following a mid-air glitch in one of the Boeing 777-200LR aircraft engines, Air India’s flight AI 173 from Delhi to San Francisco on June 6 was diverted to the Magadan port city in far east Russia.
The airline dispatched a ferry flight to the Magadan port city on Wednesday to transport the stranded passengers and crew back to San Francisco. The replacement aircraft, which landed at Magadan at 06.14 a.m.(local time), took off at 1027 a.m.(local time) on June 8 for San Francisco, where it landed at 12.07 a.m.
The airline expressed regret and apologized to passengers for the “extended delay” in transporting them to their destination.