A post on X regarding certain policies for Swiggy agents has ignited a heated online debate. The Telangana Gig and Platform Workers Union criticized the food delivery giant for charging its workers for the t-shirts, bags, and raincoats they are required to wear. These items feature Swiggy’s branding, which can be seen as a form of advertising.
The post included screenshots displaying the prices of these items: a Swiggy raincoat costs Rs 749, while the bag is priced at Rs 299 after a discount (originally Rs 899). A “Swiggy Kit,” consisting of two shirts and a bag, is priced at Rs 1199.
Another screenshot shows Swiggy’s directive requiring agents to carry the branded bag, with penalties for non-compliance. The directive emphasizes, “Carrying Swiggy bags to ensure hygienic deliveries is of utmost importance.” Additionally, agents must purchase replacements themselves if the bag is damaged or lost. The post’s caption reads, “Dear @Swiggy, why are delivery workers being charged for a bag, Raincoat and t-shirt that advertise your brand? If it’s promoting #Swiggy, they shouldn’t have to pay for it.”
Dear @Swiggy why are delivery workers being charged for a bag, Raincoat and t-shirt that advertise your brand? If it’s promoting #swiggy, they shouldn’t have to pay for it. pic.twitter.com/CByw0sei0B
— Telangana Gig and Platform Workers Union (@TGPWU) July 23, 2024
Attempts to get a response from Swiggy were met with no comment. The post has generated significant attention online, garnering over 150K views. Many users have shared their opinions on the policy and the situation.
Check out some of the comments below:
Delivery partners have to BUY these ? I was Under the impression that these are given freely by swiggy.
— Biryani Undha 🍗🥘 (@baeforbiryani) July 24, 2024
This actually makes a lot of sense. Good on you to bring this out, Swiggy must respond.
— TM (@_tanmay1) July 24, 2024
Declaring them as delivery partners they are getting away from everything.
— think_buzz (@DHAVAL_PRAJA) July 24, 2024
Now we’ll get raincoat and bag charges as an additional entry in our bill
— Aman Kulkarni (@AmanTheKulkarni) July 24, 2024
To prevent abuse! Anything free u can give to anyone who ain’t working for Swiggy! To keep track of em too ! I know it sounds bad I think this is the logic !
— Radiking 🤴.Monad 💜 (@radikingjo) July 24, 2024
What a shame! I thought Swiggy provides all these to their delivery partners but this is ridiculous.
— ನಿರ್ಜೀವಿ (@OntiJeevi) July 24, 2024
Deposits for first time riders
Purchase for replacement of gear pic.twitter.com/K5nosOJSFi— Ak7 (@Ak4714498) July 24, 2024
Previously, Swiggy made news by increasing its platform fees, a move mirrored by Zomato, another major player in the food delivery industry. Click here to read the full story.
