A viral social media post is about a strange exchange between a man and a Swiggy customer service executive. The man posted a screenshot of the exchange on Reddit, stating that the delivery executive had ordered his food and ‘ran away’.
The Daily Guardian was unable to independently confirm the post but has contacted Swiggy for a statement, which will be appended once received.
During the exchange, the customer service representative stated that they could not contact the delivery partner upon repeated attempts. “I am sorry to tell you that I tried to get through to the delivery partner for the fifth time, but was not able to. Do I go ahead with the replacement?” wrote the representative. The Redditor also inquired if the delivery guy was en route to his residence. The executive’s reply was surprising: “No, the delivery partner accepted the order and ran away.”
He took my food and ran away
byu/StopRepresentative65 inswiggy
The user joked about not wanting the delivery guy to come to his house after the cancellation in surprise at the reply. The customer was guaranteed a replacement order. In the comments, the user assured having received a full refund as well as a coupon for their inconvenience.
The post rapidly received traction on Reddit, eliciting amused responses from other Redditors. A user commented, “I laughed so hard,” and another one said, “I thought the chat guy was being sarcastic.” Another user contributed, “It happened to me twice, but I got my replacement order. Can’t blame Swiggy for this.” Another user speculated, “What if the delivery guy had an accident or something wrong?”
