IndiGo passengers across India are facing chaos as thousands of flights have been delayed or cancelled over the past few days. Airports are crowded, and travellers struggle with limited information and minimal support.
The situation prompted a public interest plea in the Supreme Court, demanding urgent intervention for refunds, assistance, and better ground management. However, the court has decided not to hear the matter immediately, citing government action already in progress.
IndiGo Crisis: Passengers Still Stuck, Court Presses Pause
Thousands of travellers remain stranded after repeated delays and cancellations by IndiGo flights. Many waited hours at airports without clear information, refunds or ground support.
Their hopes rose when a public-interest case went to the Supreme Court of India (SC). But the court declined to act immediately, saying things weren’t urgent enough, leaving passengers in limbo again.
IndiGo Crisis: SC Declines ‘Urgent Hearing’
The Supreme Court, led by Surya Kant (Chief Justice of India), told petitioners that although many people might be facing serious hardship, the court did not see “urgency right now.”
The bench acknowledged that people were stranded. It also noted that the government had “taken cognisance of the issue” and appeared to have issued timely directions to airlines. The court agreed to take up the case for a full hearing later. For now, no immediate order.
IndiGo Crisis PIL: Passengers asked for help, refunds, & support at airports
The PIL (public interest litigation) that reached the SC had asked the court to instruct both the government and IndiGo to step in. The petition said that many airports had become chaotic. According to the plea:
- Travellers were stuck without food, shelter or clear updates
- Many did not get refunds for cancelled flights
- No ground staff to assist — leaving people confused and stressed
- One advocate described conditions at some airports as “inhumane,” arguing the situation demanded swift intervention.
IndiGo Crisis: Why the Court Stepped Back?
The SC’s reluctance stems from a few reasons:
- The court believes the government has already begun reviewing the disruption, so urgent court orders may duplicate efforts
- The scale and complexity of airline delays across 95+ airports make a quick fix difficult
- The bench decided to examine the matter in full, but preferred more time for review rather than immediate orders
Still, the court’s decision disappointed many passengers — especially those with urgent travel needs.
IndiGo Crisis: Passengers Wait, Uncertainty Continues
Until the next hearing, travellers remain uncertain. Many still wait at airports or live in hope of refunds and alternate travel plans. Airline cancellations and delays continue to affect people across India. Families with urgent personal or business needs feel especially hit.
The lack of immediate judicial relief may prolong their suffering — and raises concerns about whether similar large‑scale disruptions can be handled swiftly in future.
IndiGo Crisis: Full Hearing, Deeper Scrutiny
The SC has scheduled a detailed hearing for a future date. During that session, the bench might:
- Ask the government for a full report on airline delays and cancellations
- Seek details from IndiGo about what caused the disruption and how they plan to avoid recurrence
- Consider orders for passenger compensation, refunds, and minimum ground support at airports
- For now, all eyes remain on the court — and on whether stranded flyers get help before travel plans collapse.
