IndiGo Choas: On December 5, 2025, IndiGo grounded over 1,000 flights and hundreds more were scheduled for December 6. Big operational meltdown of the country’s biggest airline in early December 2025. Hundreds of flights were either delayed or cancelled, leaving thousands of passengers stranded at major airports such as Delhi, Mumbai, and Bengaluru. The crisis was primarily triggered by an unprecedented crew shortage after the implementation of tighter pilot rest regulations that exposed chinks in manpower planning and scheduling of the airline.
Indigo Operational Meltdown
IndiGo’s on-time performance fell to about 10% during peak travel season. Surprisingly, its stock fell only ~2%, rapidly rebounding to previous highs – proof that the market was expecting some underlying strategic reasons for this. Analysts reasoned that the timing of chaos was planned and coincided with the implementation of newly tightening rules by the DGCA over pilots’ rest periods. Within weeks, the DGCA granted IndiGo a temporary exemption until February 2026.
Causes of the IndiGo Crisis
This disruption was due to a number of factors, the most important one being IndiGo’s unpreparedness for the new FDTL rules which came into force from November 1, 2025. Among the key contributing factors were:
New Rules: Pilots had to have longer periods of weekly rest (48 hours instead of 36), and their night work was restricted to improve safety and prevent fatigue.
Poor Planning: Although the two years should have been enough to adapt, apparently IndiGo did not revise the crew rosters and manpower plans that led to a sudden shortage of available pilots.
These were small technical glitches, coupled with heavy winter travel demand and airport congestion, which further amplified delays, causing cascading disruptions across the airline’s network.
IndiGo Reportedly Created Chaos to Force DGCA to Relax New FDTL Rules
Different pilot bodies and aviation experts have reportedly marked the IndiGo flight disruptions as an “artificially created crisis” to put pressure on the Indian government and its aviation regulator. Challenging the move, it was said, would make the DGCA relent or withdraw the newly promulgated, more stringent FDTL for pilots aimed at combating fatigue and providing longer rest. The pilots’ societies countered that IndiGo had almost two years to get ready for these rules but did not adequately staff its flights, even going ahead and adding flights to its winter schedule despite the limitations, while other major Indian carriers reportedly managed the transition with relative efficiency. By allowing mass cancellations and leaving thousands stranded, the airline effectively weaponized public inconvenience to force regulatory concessions. The government, following the disruptions, temporarily suspended the new FDTL norms until February 10, 2026, and ordered a high-level inquiry into the failures at IndiGo to ascertain accountability.
Government Action Against FDLT New Rules
In response, the government suspended FDTL rules with immediate effect, anticipating operations to normalize by December 15. The Aviation Ministry intervened after over half of IndiGo’s flights were axed, which affected lakhs of passengers. IndiGo also provided complete cancellations and rescheduling waivers for December 5-15, while a gradual reduction in cancellations was likely. Meanwhile, the DGCA also formed a four-member committee to determine accountability, probe the sequence of events leading to the disruption of operations, and verify whether mitigation measures adopted by IndiGo were adequate or not.
Additionaly the DGCA has constituted a four-member committee to conduct a comprehensive review of the crisis. The panel will examine systemic lapses, planning failures, and IndiGo’s adherence to regulatory obligations, aiming to identify the reasons behind the breakdown of scheduled operations.
The Pikalyovo Incident: How it relates to Indigo operational choas incident
The IndiGo crisis interestingly echoes the Pikalyovo incident in Russia on June 4, 2009, when Russian Prime Minister Vladimir Putin publicly confronted oligarch Oleg Deripaska over unpaid wages during an industrial crisis.
Pikalyovo was plunged into mass unemployment and unrest after three of its main factories were closed. Residents called on Putin to intervene in person as President Dmitry Medvedev traveled to attend the World Economic Forum.
Putin flew to the town and held a televised meeting with factory owners including Deripaska. In that confrontation, Putin called the tycoons greedy and incompetent, saying they had held thousands hostage to their ambitions. He forced Deripaska to sign a contract to restart operations and pay $830,000 in unpaid wages. Later he called for his pen back after Deripaska forgot to return it, driving home the power dynamic before national television.
This decisive move demonstrated Putin’s strategic use of power in consolidating the elite while at the same time positioning him as the protector of ordinary citizens.
IndiGo, a private entity, utilized market disruption to pressure the regulator, whereas Putin, as head of government, deployed governmental authority to compel compliance by private actors. These have similarities with both showing strategic uses of disruption to achieve outcomes desired by the actor; however, it is from opposite sides of the power equation. Conclusion The IndiGo chaos and the Pikalyovo incident strikingly point out that strategic leverage promotes quick action during times of crisis. While IndiGo used its market position to wring the regulatory relief it had been seeking, Putin used governmental authority to make corporations toe the line. Both cases suggest that visible pressure and definitive action work, though actors and power dynamics differ in both.
Comparing Strategic Leverage
| Aspect | IndiGo | Pikalyovo (Putin) |
|---|---|---|
| Use of Leverage | Operational disruption to pressure regulators | Government authority to enforce compliance |
| Public Pressure | Visible chaos, media coverage, stranded passengers | Televised confrontation, social unrest pressure |
| Resolution | DGCA granted temporary exemptions until Feb 2026 | Deripaska immediately complied with demands |
| Power Dynamics | Private entity with market dominance pressures government | Government pressures private entities to act |