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Zomato Empowers Delivery Partners To Provide Lifesaving Aid In Roadside Emergencies

Food delivery giant Zomato recently received widespread acclaim after CEO Deepinder Goyal announced a remarkable initiative on social media. Thousands of Zomato’s delivery partners have been professionally trained to provide medical aid and assistance during critical roadside emergencies. In a post on X (formerly Twitter) on June 13, Goyal shared, “Yesterday in Mumbai, we broke […]

Food delivery giant Zomato recently received widespread acclaim after CEO Deepinder Goyal announced a remarkable initiative on social media.
Food delivery giant Zomato recently received widespread acclaim after CEO Deepinder Goyal announced a remarkable initiative on social media.

Food delivery giant Zomato recently received widespread acclaim after CEO Deepinder Goyal announced a remarkable initiative on social media. Thousands of Zomato’s delivery partners have been professionally trained to provide medical aid and assistance during critical roadside emergencies.

In a post on X (formerly Twitter) on June 13, Goyal shared, “Yesterday in Mumbai, we broke the Guinness World Records for the largest first aid lesson at a single venue, together with 4,300 delivery partners. Over 30,000 @zomato delivery partners are now professionally trained to provide medical aid and help during critical roadside emergencies.” He further expressed his gratitude, saying, “Salute and a big thank you to these Emergency Heroes of India.”

Zomato also took to X to highlight the initiative, noting that their “emergency heroes” will be identifiable by a green plus sign on their delivery bags. The company’s post read, “We hope you never use this Zomato service. But we hope you never need it.” They emphasized that 30,000 of their delivery partners have been equipped with the skills to administer first aid and cardiopulmonary resuscitation (CPR) in the event of a critical road emergency.

The initiative was met with praise and encouragement on social media, with many users urging other logistics-involved companies to adopt similar measures. One user commented, “This is such a commendable step by Zomato. Other companies should definitely take inspiration and ensure their staff are trained for such emergencies.”


By achieving this milestone, Zomato has not only set a new Guinness World Record but has also underscored the importance of being prepared for emergencies. This forward-thinking move reflects the company’s commitment to community welfare and the safety of both its delivery partners and the public.

As the green plus signs become a common sight on the streets, the reassurance that these trained individuals bring to their communities cannot be overstated. Zomato’s efforts in promoting safety and preparedness set a high standard for corporate responsibility, inspiring a collective move towards a safer society.

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CEO Deepinder GoyalEmergency HeroesRoadside EmergenciesTDGThe Daily GuardiantrendingviralZomatoZomato’s delivery partners