Is Zomato Charging Too Much? Chennai Man’s Post Sparks Online Discussion

A recent post by a Chennai man about Zomato charging more than a restaurant has created a lively discussion on social media, with many users coming to Zomato’s defense. The man shared his disappointment on X (formerly Twitter) after discovering that ordering food through Zomato was more expensive than buying it directly from a Chennai restaurant.

Details of the Post:
– User’s Claim: The man found that Zomato charged ₹987.65 for food that cost ₹803 at the restaurant.
– Visual Evidence: He shared a photo comparing the restaurant’s bill and Zomato’s charge.
– Reaction: His post has garnered over three million views, with mixed reactions from users.

What People Are Saying About Zomato’s Pricing

Many users defended Zomato, arguing that the delivery service has to charge more to cover its costs and make a profit:

– One User Said:“Swiggy/Zomato is not an NGO. They need to make at least a 20% profit.”
– Another Commented: “The extra cost is for the convenience of eating at home. Restaurants can’t cover those costs.”
– A Third User Added: “Zomato needs to earn money. The delivery drivers need to be paid, and fuel costs money. There’s no such thing as a free lunch.”
– A Sarcastic Comment: “Should Zomato give massages with every meal too? It’s not a charity organization!”
– Another Opinion: “The extra cost is worth it for the convenience. If you want cheaper food, you can go to the restaurant.”

Another Related Post

Recently, a Bengaluru man also expressed frustration with Zomato’s delivery fees:

– Sumukh Rao’s Post: “Zomato reduced the free delivery distance to 7 km and increased the platform fee to ₹6 per order. I’ve stopped ordering food for the past two weeks. Thanks, Zomato!”

What are your thoughts on the debate over Zomato’s charges?