Spotify users around the globe were left in silence on Wednesday as the popular audio streaming platform suffered a massive outage that lasted more than five hours. According to Downdetector, over 48,000 users reported issues, with peak reports coming in from the UK around 1:30pm BST.
What Went Wrong?
While users could still play previously downloaded songs, the app’s search feature, artist pages, and streaming functionalities were unresponsive. Many frustrated users took to social media, reporting disruptions to their gym sessions, commutes, and study time. Spotify displayed a “something went wrong” message with a refresh button during the issue.
Spotify Speaks Out
A spokesperson for the Sweden-based platform confirmed the outage began around 6:20am EDT and was resolved by 11:45am EDT. “Spotify is back up and functioning normally,” they said, while firmly denying rumors of a security hack.
Back to the Beats
At 5:08pm BST, Spotify posted an update on X (formerly Twitter):
“All clear – thanks for your patience. Get in touch with @SpotifyCares if you still need help.”
Spotify has also confirmed the issue with the search function has been addressed and that a fix is rolling out to all users.
Spotify’s Reach
With over 675 million users worldwide, Spotify is one of the most widely used music platforms. While the exact cause of the disruption remains unclear, the company reassured its global audience that the app is once again fully operational.
