Comedian Kunal Kamra’s ongoing dispute with Ola CEO Bhavish Aggarwal over the state of Ola’s electric scooter service has escalated to involve government figures. Kamra recently urged Transport Minister Nitin Gadkari to intervene, citing poor service at Ola’s centers, where he claims electric scooters are left unattended and without qualified technicians. Kamra highlighted this after retweeting a video from a customer who showed Ola scooters in disrepair at a Solapur service center. The comedian’s posts on X (formerly Twitter) question the company’s accountability, with claims that consumers, especially those who depend on scooters for daily work, are left in difficult positions due to Ola’s alleged service issues.
Minister @nitin_gadkari please look at the plight of indian customers,
their voices aren’t heard.
They can’t get to work.
They are taking bad loans to solve an issue that is primarily Ola’s responsibility…
When will government agencies intervene? https://t.co/nJYapedavI— Kunal Kamra (@kunalkamra88) October 28, 2024
Kamra’s criticism started on October 6, when he shared an image showing dozens of scooters awaiting repair at an Ola service center. He questioned whether Indian consumers “have a voice” and called for anyone with grievances against Ola Electric to share their stories. Aggarwal dismissed Kamra’s post as a “paid tweet” and took a jab at the comedian, saying, “Since you care so much, come and help us out!” Aggarwal added that Kamra could join Ola and receive a higher salary than what he allegedly earns from comedy.
I have no choice but to accept @bhash’s offer to work with OLA…
After being tagged thousands of times I anyway feel like I am an OLA employee.
OLA can seal this collaboration by committing to the below action points & looking forward to joining. pic.twitter.com/flqOgIkUo6— Kunal Kamra (@kunalkamra88) October 28, 2024
Kamra further amplified his criticisms by asking Ola to issue full refunds to any dissatisfied customers who had purchased an Ola electric scooter in the past four months. In response, Aggarwal claimed Ola is actively expanding its service network to clear backlogs, maintaining that “99% of customer complaints” have been resolved, as previously stated by Ola’s CFO, Harish Abhichandani. Kamra, however, continued his call for accountability, posting a video clip mocking Aggarwal’s “arrogant” response and challenging the company’s reliability as an EV provider.
This public feud comes as more users voice dissatisfaction, sharing issues like delayed repairs, poor customer service, and unqualified technicians at service centers. Kamra even referred to Aggarwal as “Olan Musk,” drawing comparisons to Elon Musk’s polarizing presence on social media, which has fueled public interest in this showdown and led to debates around Ola’s service standards and the broader challenges facing India’s EV sector.