In a bid to transform e-Governance services to M-Governance, Haryana had launched ‘Jan Sahayak-Aapka Sahayak’ a mobile app recently that is proving fruitful for the people of the state. It was brought into existence ensuring ‘anywhere-anytime-anybody delivery of Government to Citizen (G2C) and Business to Citizen (B2C) services through one access point.’
The new app Jan ‘Sahayak-Aapka Sahayak’ is a kind of gateway that provides all kinds of information to needy persons, be it about jobs or any department or news or grievances pertaining to citizens, etc.
The app is a single digital platform having necessary information about various government services, emergency helplines, and other information.
Through this app, any citizen can avail all the Emergency Services (Direct Dialing) including emergency calls, police, ambulances, fire, health, women’s helpline, children’s helpline number, and Covid-19 helpline. Besides this, other Government to Citizen Services (G2C) namely Saral Services, Department Wise Services, User Wise Services, Public Grievances, and RTI have also been made available on this mobile platform. The information about other services including Tenders, Bill Payment, Travel, Jobs, Sports Infrastructure, Skill Development can also be obtained easily through this application.
“We have already taken various e-Governance initiatives to ensure timely delivery of citizen-centric services but in this era of smartphones, a need was felt for delivery of these services to every individual at their doorstep by setting up a mobile service delivery gateway,” said an official.
The State Government is already providing more than 551 government services and schemes of 42 departments to the people of the state through Saral Portal.
The mobile platform has been set up in Hindi and English for the convenience of the users. Through this, all types of Government to Citizen (G2C) services will be available on Android and Apple platforms, he informed. With the mobile application, anyone can get detailed and authentic information about various services like information of new jobs, tenders and upcoming events, payment of bills, press releases, calendar, and Haryana phone directory.