Delhi okays draft policy for cab aggregators

Delhi Chief Minister Arvind Kejriwal approved a policy on Wednesday for regulating cab aggregators and delivery service providers in the city.
A draft of the scheme has now been sent to the lieutenant governor. It will then be put up for public feedback and comments by the transport department, before being given the final shape, according to an official statement.
Kejriwal approved the draft of the Motor Vehicle Aggregator Scheme 2023 that lays the foundation for regulating cab aggregators and delivery service providers in Delhi.
“This scheme prioritises the safety of passengers and ensures timely grievance redressal, while also promoting the use of electric vehicles and reducing pollution levels in the city,” the chief minister said.
He explained that by transitioning to electric vehicles (EVs) and promoting electric bike-taxis, the Aam Aadmi Party (AAP) government will be able to reduce the pollution levels in Delhi and create new opportunities for employment and economic growth.
The Motor Vehicle Aggregator Scheme 2023 will be applicable to any individual or entity that operates, on-boards or manages a fleet of motor vehicles through digital or electronic means or any other means to ferry passengers or connect a driver offering to deliver or pick up a product, courier, package or parcel with a seller, e-commerce entity or consignor.
The scheme aims to ensure passenger safety during trips and the service quality of cab aggregators, while also promoting the transition to EVs. It will make it mandatory for the aggregators to install a panic button in the vehicles and integration with 112 (Delhi Police) for emergencies.
The scheme also includes a mechanism to ensure timely consumer grievance redressal by the service providers, enforcement of vehicle fitness, pollution control and validity of permits. It provides for driver remedial training in instances where a driver’s performance is poor.
“The scheme will also mark a historic first for the nation where a state government will be introducing a mandatory transition of commercial vehicles from conventional vehicles to electric vehicles.