According to officials, a breakdown in the aircraft’s air conditioning system occurred immediately after departure from Thiruvananthapuram International Airport in Kerala on a Dubai-bound Air India Express flight carrying 174 people.
“A Dubai-bound Air India Express flight returned to the Thiruvananthapuram International Airport after a malfunction in the AC. The flight took off at 1:19 pm and returned at 3:52 pm,” Thiruvananthapuram International Airport revealed in a statement.
Meanwhile, all 174 passengers were safe and will be transferred to another flight to Dubai shortly.
According to Air India Express spokesperson, “IX-539 operating from Thiruvananthapuram to Dubai, experienced a technical issue with the air conditioning system after take-off. The operating crew elected to carry out a precautionary landing at Thiruvananthapuram.”
“The airline promptly arranged for another aircraft to ensure a comfortable journey, accommodating all the guests for the rescheduled departure at 18:00 hours,” they added.
Air India Express is committed to provide a secure, dependable, and comfortable travel experience for all guests and apologises for any inconvenience caused by the delay, according to the company.