The Airports Authority of India (AAI) has announced the expansion of DigiYatra services to nine more airports, promising to significantly reduce passenger check-in times. AAI Chairman M. Suresh highlighted the benefits of the new technology during a launch event at Visakhapatnam International Airport on Friday.
“DigiYatra is a passenger facility designed to streamline movement inside airports. Previously, passengers had to carry paper tickets and IDs. Now, with DigiYatra, travelers can enjoy a paperless, seamless experience through digital security verification,” Suresh explained.
The service, which now operates in Visakhapatnam, Patna, Raipur, Bhubaneswar, Goa (Dabolim), Indore, Ranchi, Coimbatore, and Bagdogra, enables passengers to use just their mobile phones, identity cards, tickets, and boarding passes for a smooth journey through the airport. This development not only benefits passengers but also enhances airport staff efficiency by reducing check-in times from 15 minutes to just four.
The expansion is part of a broader initiative by the Ministry of Civil Aviation to introduce DigiYatra nationwide. Civil Aviation Minister Rammohan Naidu Kinjarapu, who inaugurated the service in Visakhapatnam, praised the project’s potential to reduce airport staff workloads and improve the overall passenger experience.
Passengers have responded positively to DigiYatra. Krishna, a frequent flyer, called it a “user-friendly, time-saving technological advancement,” while another traveler, Balaji, shared that the system could reduce processing times to just two or three minutes if introduced at all airports.
DigiYatra uses Facial Recognition Technology (FRT) to ensure contactless and seamless processing of passengers. The Ministry of Civil Aviation plans to roll out the service across all Indian airports, with assurances of robust data protection for users.
With over 30 million users already benefiting from the system, DigiYatra is set to revolutionize air travel in India by improving efficiency and setting new industry standards.