An Air India flight AI684 from Goa’s Dabolim Airport to Mumbai experienced a bird strike during its take-off run on Wednesday morning, leading to an immediate halt of the take-off. The cockpit crew acted swiftly, following Standard Operating Procedures (SOPs) to ensure the safety of all passengers and crew members, as confirmed by an Air India spokesperson.
Following the incident, all passengers were safely disembarked, and the aircraft was taken for a thorough inspection to assess any potential damage. Ground staff at Dabolim Airport provided full assistance to the passengers during this time.
Air India assured the passengers of their commitment to minimizing inconvenience. Alternative travel arrangements were promptly made to ensure that passengers could reach their destination as soon as possible. Additionally, Air India offered passengers the option of full refunds if they chose to cancel their flight or complimentary rescheduling to another date if they preferred.
The airline’s proactive response to the incident highlights its focus on passenger safety and customer service, ensuring that despite the disruption, passengers were well taken care of and offered flexibility in managing their travel plans.